The Plan was for us to leave bright and early Sunday morning, January 19, 2014 for the Entegra factory in Middlebury IN. We’d spent the week rounding up all the stuff we wanted to bring with us, and amassed quite a pile in the garage. The hardest part was figuring out my clothes since we would be about 10 days in Indiana and Michigan where they, along with most of the US were in the grips of a deep freeze from the Arctic Vortex, and then for 2 months in sunny, warm (we hope!) Florida and space was limited. We were up early, loaded up the car, and left home at 8:40 am since Rent-A-Space didn’t open until 9. We got the car unloaded and things fairly organized when I realized I was missing our green cooler bag that had all the frozen food in it! So John jumps back in the car and runs home. Yep, there it was, on the floor right in front of the refrigerator where I left it! Now we are starting to appreciate having a storage facility close to home.
We finally got on the road about 10:40. Not too bad as our only aim was to be in the Entegra lot and plugged in by dusk. The trip over was tough driving for John as it was very windy and gusts were blowing us all over the road as well as snowing. He’s thinking the steering needs to be adjusted, as well. We stopped once for gas in Ohio thinking it would be more expensive in Indiana. NOT! It was 20¢ cheaper. Story of our life! We arrived and were pluggged in, sides out, jacks down by 5:30. Had a little happy hour, and hamburgers, watched a little TV, and an early bedtime as we were told there would be a knock on our door at 6:30 am!
And, there was! At 6:34, Scott was there to go over our punch list for warranty items, and take our coach in to get started. We stayed in the very nice Customer Lounge for a bit, then went to the famous Rise’n’Roll Bakery and Deli, a wonderful Amish bakery. They had the best donuts and free coffee. John had a sticky roll with pecans so big he actually couldn’t eat it all! Everyone who has been to Entegra says it is a place not to be missed, and we add our voice to that. When we returned, we met a couple who were just completing a factory tour. Keith and Cheri have purchased a Cornerstone model and just sold their Coachman RV. We were delighted to learn they are from Butler PA! We ended up going to a late lunch with them at Das Essenginhaus, a huge conference center complex with hotel, restaurants, and shops. We parted ways after lunch, and they indicated we would see them the next day at the Tuesday Pancake Breakfast that Entegra Customer Service has each week for whatever customers might happen to be on premises. It is a time when the CS staff, headed up by the fabulous Joyce Skinner, cooks and serves breakfast, then sits down to a question and answer period for new and not-so-new owners to review items and concerns. We had a light meal of a chicken pot pie and salad, and early to bed to be ready for another 6:30 am call.
Scott was prompt again on Tuesday morning! We waited for our pancake breakfast in the Lounge and were invited to the table around 8. We waited for Keith and Cheri to arrive, but they never did. He does run his own business, and may have had to leave unexpectedly. At any rate, we were so lucky to have our Q & A session run by Jacob, a very personable and knowledgeable young man. If he didn’t know the answer, he got it for you. It would have been fun and informative to have the input from other owners, but we surely did get personal attention! After the Q & A, Jacob took us on a factory tour of the new expanded facilities. It more than reinforced our purchase decision. The quality and attention to detail is outstanding. We also got to see the start of the build of our friends, Mike and Jeanne Kangas’ Anthem 44B. Jacob allowed us to take lots of photos for them, and I sent them labeled “Anthem Ultrasound”. They got a kick out of that. After the tour, we decided to do a little sightseeing. We wanted to see the Guggisberg Cheese Factory where they had world award for their Swiss cheese. You could watch through windows as they made the cheeses. We didn’t end up buying any cheese, but I did get some of that delicious Amish butter (my favorite food, haha!). We stopped at Yoder’s Meats and Cheeses where we purchased a teriaki beef jerky, and then went to lunch at the Blue Gate Restaurant and Theater complex. We had salads. The Blue Gate was huge and has lots of productions. Many cute gift items, also, but a little too “country” for me. By the time we returned to Entegra, Harvey was finished for the day, and we were able to board and relax the rest of the day. Since the factory employs so many Amish, they have a very early workday, 6:30 to 2:30 so that they may return and work their farms and spend time with their families. I do admire their lifestyle.